TAGWOOD TV Repairs Kenya – Kenya
TAGWOOD TV Repairs Kenya – Kenya

Repair FAQs;
We’re here to help
If you’ve got a query about any aspect of our Chargeable Repairs service, you can find the answers you need below. Alternatively, you can get in touch with us, and we’ll do our very best to give you the info you need.
Why us?
Why should I repair my broken tech with Adishnetservices?
Our repair centre is one of the largest in Europe, boasting a skilled team of around 1000 repair experts, dedicated to getting you back up and running. We check and successfully repair 1 million pieces of tech each year, so it’s safe to say we know what we’re doing, and we do it well! Also, each repair comes with a 12-month parts & labour guarantee, dated from when your repaired item is returned to you, so you can rest easy knowing we’ve fixed your item to the highest of standards.
If your tech is beyond repair, we’ll help you replace it with a £25 Adishnetservices eGift Card to spend on some new eligible tech (the credit on the e-Gift Card must be used within three months of its issue). And if that’s not enough, there are plenty of other ways to get more from your old tech. Get at least £5 off your next eligible purchase when you recycle any old tech in store (yes, any!) with Cash for Trash as well as our trade-in services.
How does Repairs work?
Computers, Laptops and Mobiles
Drop into your local Adishnetservices store and speak to one of our friendly team to book in your repair. We’ll then send your item to our Repair Centre in Newark where one of our skilled repair experts will take a look.
Once they’ve run the diagnostics, our repair experts will call you to chat through your options and give you a competitive price for the parts and labour needed to repair your broken tech. We’ll then get it fixed up and return your item back to the store.
When it’s time to collect your repaired item from store, you’ll need to bring your repair reference number and photo ID.
TVs
We’ll collect your TV from your home at a time that works for you and send it to our Repair Centre in Newark where one of our skilled repair experts will take a look.
Once they’ve run the diagnostics, our repair experts will call you to chat through your options and give you a competitive price for the parts needed to repair your TV. We’ll then get it fixed up and return your TV back to your home as soon as possible.
If you’d prefer to book your TV repair in-store, we’ll collect and return it to the same store to make your life that little bit easier. When it’s time to collect your repaired TV from store, you’ll need to bring your repair reference number and photo ID. This is really handy if you won’t be at home, as you can collect it any time.
Home Appliances
We’ll organise for one of our repair experts to visit your home as soon as possible. If we’ve diagnosed the problem over the phone and already know what parts are needed, we’ll arrange for the expert to visit as soon as the parts are available.
This makes the repair process really simple. Since we’ve already diagnosed the problem and will turn up with the parts we need, we’ll have the best chance of fixing your tech on our first visit.
How do I arrange a repair?
Whatever you need fixed, arranging a repair with us is straightforward and easy.
For Chargeable Repairs for appliances & TVs. Give us a call on 0800 023 4701. One of our friendly team will be more than happy to get your television repair or laundry machine repair started.
For Chargeable Repairs for laptops, desktops & mobiles. Pop into your nearest store. We’ll be more than happy to discuss your options and arrange your computer repair or phone fix. You can find your nearest store here.
If you need a laptop fix or a TV repair, why not arrange it through RepairLive? It’s quick and easy to use, and our repair experts can sometimes quickly solve technical issues there and then.
What do I need to arrange a repair?
Whether you’re arranging your repair online, over the phone or in-store, it’s very helpful if you have these things to hand:
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Your broken item
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The item’s key information, including the make, model, and serial number
And if you’re arranging a repair for a broken or faulty mobile, please have your IMEI number to hand.
How can I get an update on my repair?
You can use our Track It service to get an update on your repair.
Please note, you’ll need your 6-digit repair reference number to do this.
I didn’t buy my item from Adishnetservices; can I still arrange a repair with you?
Yes, you can! Regardless of where you bought your item, we’ll do our very best to repair it successfully. Please note, this depends on us being able to get the replacement parts your item requires.
Are there items you don’t repair?
We repair appliances, mobiles, TVs, and laptops across most major tech brands.
However, there are some items we don’t fix, which are listed at the bottom of each product repair page on our website.
If you’re unclear whether we can repair your item, don’t worry, our repair experts will keep you right!
What are my options if my item can’t be repaired?
We’ll do our very best to fix your broken tech, but sometimes an item is beyond repair, or we can’t get hold of the parts required to fix it. For appliances, we’ll refund the amount you paid, excluding the £75 non-refundable call out fee. For computing tech and TVs, the upfront fee is non-refundable as it covers delivery to and from our repair centre as well as diagnostics. We’ll explain why your item couldn’t be repaired and give you a £25 Adishnetservices eGift Card to spend on some new eligible tech (the credit on the e-Gift Card must be used within three months of its issue).
What do you do with data when repairing a broken device?
When we repair a broken device, we normally remove all data. So, as a precaution, before you give us your device, please make sure you’ve backed up everything.
How can I find out if repairs are covered by my item’s manufacturer?
You can find out if you’re covered for repairs through your item’s manufacturer by checking your warranty details. If you have any questions about your warranty, or about arranging a repair with us through your warranty, please come in-store to discuss, or call us on 0344 561 0000. You can call us Monday – Friday 8am – 8pm, Saturday 9am – 6pm and Sunday 10am – 5pm.
Do you repair Microsoft products?
Yes, we do! Adishnetservices is an accredited Microsoft repair provider, authorised to fix Microsoft Surface Laptops and Gaming Consoles using genuine Microsoft parts (except for Xbox 360 console repairs. For Xbox 360 repairs, we’ll use trusted parts).
Pop into your nearest store to arrange a repair or discuss your options. One of our friendly team will be more than happy to help. You can find your nearest store here.
Alternatively, you can use RepairLive to arrange your laptop or console fix. It’s quick, easy-to-use and our repair experts will sometimes quickly solve your technical issues there and then.
If your Microsoft Surface Laptop or Gaming Console develops a fault within the first year of purchase, it may be covered under manufacturer warranty, depending on the type of fault. If eligible, the repair will be free of charge.
Can I fix my broken product myself?
Possibly. If it’s only a minor issue and you’re a dab hand at DIY, you might be able to fix it yourself. Take a look at our spare parts supplier Partsmaster – they’re the UK’s largest supplier of spares and accessories for household appliances.
Stocking a whopping 1.5 million spare parts from over 100 leading appliance manufacturers, they’re sure to have the missing piece you need.
How much does it cost to repair a TV?
Our current television repair prices can be found here.
We ask for a £149 upfront fee, which is non-refundable. This covers delivery to and from our repair centre, assessment of your broken tech and the labour needed to diagnose and fix your item. Once diagnostics have been run, we’ll give you a competitive price for the new parts needed to fix your TV.
I’ve found a repair service cheaper elsewhere. Can you price-match this?
Sorry, we don’t price-match repair quotes, instead we offer a 12-month parts & labour guarantee, meaning you’ll get a high-quality, long-lasting repair. What’s more, all our repairs are carried out by highly skilled experts, and our service is accredited by major tech brands, so you can rest easy knowing your repair is in safe hands.
TAGWOOD TV Repairs Kenya – Kenya
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